Having been a Grand Central user since their beta in 2007 , I got the option to migrate to Google Voice . Based on my usage, here are the improvements to the original Grand Central experience: Integration with Google Account Integration with Google Contacts GMail-like UI that allows for folders like Inbox, Starred, Trash, Voicemail, etc. SMS support Receive SMS on the Google Voice number and have that SMS forwarded to your registered cell phone. This was my biggest feature request from Grand Central! Respond to SMS via the Google Voice web interface and have then be returned as an SMS Ability to respond to call via SMS Transcription – finally caught up with Jott on that front. Ability to annotate messages or SMSes with notes. Here are the things where Google has more work to do (or could have done better during migration): No integration with Google Apps For Your Domain (my pet peeve with several Google features!) No keyboard shortcuts for the UI a la GMail or Goo...
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